WHO WE ARE
TecPoint Global Solution Ltd. (TPGS) is a registered company in Nigeria (RC 1334576).
TecPoint Global Solution is a SMART SOLUTION PROVIDER focused on using latest Smart Technologies to provide a wide range of next generation state of the art affordable solutions. The Smart Solutions would be seamlessly integrated into day to day life to add value & comfort to our customer’s life, leading to a living standard uplift of the community & country.
TPGS has reputed partners like TATA Communications, Hydra, Inosoft, and all local Telecom Providers.
TPGS specializes in providing Smart Solutions in the following areas:-
- Robust Communication Network & Digitalization
- Energy Management
- Water Management
- E-Governance & Citizen Services
- Urban Mobility
- Waste Management
OUR SERVICE CAPABILITY
We believe that quality customer service is backbone of any business and customer satisfaction is our only focus.
Our Network Solution is highly scalable, once installed our infrastructure has the capability to manage large demands for Internet Bandwidth for next 20 years. Due to the redundancy built in our network, we assure 99% of service availability backed with proper SLAs.
We have 3-Levels of Technical support from on call support, to email support to In House Support by Engineers on the ground. The human & technical resources are being planned to maintain proximity to our customer that would enable us to reduce our mean-time-to-repair in case of any issues.
The complete network is on proactive monitoring. Our NOC Engineers are proactively monitoring the network 24X7 to eliminate any issue that can cause an outage on your network and keep you informed on any planned upgrade that may disrupt your services.
Empowering our customers by improving their quality of life by providing them state of the art innovative and affordable solutions.
To become the most trusted Smart Solution Provider and have a leadership position globally by providing most innovative and robust Technology solutions to its customer.