- Robust Enterprise Communication Network Solutions
- Managed and Cloud Services & Solutions
- Residential Internet Services & Solutions
- Hardware Management Services & Solutions
- Learning & Education Management Solutions
- E-Governance Solutions
- Urban Mobility Solutions
TecPoint Global Solution has collaborated with Tier-1 International Internet Service Providers and maintains redundancy in the network to ensure high availability of the services.
We have exclusive partnership to use the robust terrestrial network & microwave network of key Telecommunication companies in the country. This enables us to extend our reach to any part of the country with a multi-level redundant network.
We believe that quality customer service is backbone of any business and customer satisfaction is our only focus.
Our Network Solution is highly scalable, once installed our infrastructure has the capability to manage large demands for Internet Bandwidth for next 20 years. Due to the redundancy built in our network, we assure 99% of service availability backed with proper SLAs.
We have 3-Levels of Technical support from on call support, to email support to In House Support by Engineers on the ground. The human & technical resources are being planned to maintain proximity to our customer that would enable us to reduce our mean-time-to-repair in case of any issues.
The complete network is on proactive monitoring. Our NOC Engineers are proactively monitoring the network 24X7 to eliminate any issue that can cause an outage on your network and keep you informed on any planned upgrade that may disrupt your services.